New Delhi. Passengers are facing difficulties in booking tickets on Indian Railway Catering and Tourism Corporation i.e. IRCTC. Today i.e. on Tuesday, the passengers have to struggle for booking tickets, making payment and other facilities. Users say that first the ticket itself is not being booked properly and even if it is being done, the ticket is not getting confirmed even after deducting the payment. However, IRCTC has also issued a clarification regarding this problem. So let’s know what he has said.
Due to technical reasons the ticketing service is not available. Our technical team is resolving the issue. We will notify as soon as the technical issue is fixed.
— IRCTC (@IRCTCofficial) July 25, 2023
IRCTC gave the explanation
Seeing the problems of the passengers, IRCTC clarified that all these problems are happening due to technical problems. The site and app are not working properly due to a technical glitch, which is causing this. IRCTC has said that this problem will be fixed as soon as possible. Passengers will be notified as soon as the site and app are fixed. Explain that the passengers who are going through this problem can also book tickets through B2C players like Amazon, Makemytrip.
Even if your ticketing service is available, it is of ZERO use. All train tickets at all times only show waitlisted, even if checked 2 months in advance just like films which are shown as housefull by producers-directors by booking full theatres
— Santosh Phenany (@11feb1977) July 25, 2023
15 times book tickets but transaction fail very bad
— Akhilesh Singh (@AkhileshSinghPB) July 25, 2023
Please do refund of 26000 as i have done 14 time payment which was failed.
— mayank kumar (@mayankharsh820) July 25, 2023
Gjb ghatiya vyawasta hai
— Atul Pandey (@Apstyls) July 25, 2023
Users vented their anger
At the same time, users are angry with the technical problem and are venting their anger on social media. One user wrote – Even if your ticketing service is available, it is of no use. Waiting list is visible on all train tickets all the time even if they are checked 2 months in advance, just like in movies producers-directors show theaters full booked and housefull.
User name and password are all correct but I have the guts to login to IRCTC.
Will not agree at all.
— Prakash Solanki (@mrsolanki_89) July 25, 2023
It is always like this on IRCTC website
— Dinesh Bhaskar (@DineshBhaskar01) July 25, 2023
Another user wrote- Please refund 26000 as I have paid 14 times which was unsuccessful. While another wrote – User name and password are all correct but I have the guts to login to IRCTC. Will not agree.