New Delhi. You slept at night and who knows what happens suddenly in the morning? Maybe that’s why people say who has seen yesterday? Just imagine that you use your phone a lot at night and if the phone is switched off there in the morning, if the calls stop coming in it, then how much this thing will surprise you. A similar incident happened with a person, a person using his phone a lot at night, talking to his friends on the phone, sleeps comfortably and the next morning, the person’s phone stopped working and there was no call in it. Were were That person’s phone number was suddenly blocked automatically. On waking up in the morning, this person was shocked to find his phone number blocked and took the matter to the court. Let us tell you that as soon as this matter reached the court, the court made the person rich, let us know what was the whole matter.
Suddenly blocked customer’s phone
If you are wondering what we are talking about, then let us tell you that recently this incident has happened in Tamil Nadu. Where a person woke up in the morning and saw that his phone number has been blocked. Seeing this, when the person called his telecom operator, he came to know that his number has been blocked by the company and has also been allotted that number to another person. Knowing this, the person became very angry, and at the same time filed a complaint against his telecom operator in the consumer court.
Got rich after complaining in court Customer
As we told you, the person went to the consumer court regarding the matter. Where after investigation it was found that the fault was with the company. Because the company blocked the number without any warning or explanation and then gave that number to another customer. The telecom operator had to suffer huge losses due to this mistake. At the behest of the commission, the telecom operator gave 25 thousand rupees to that person because of his mistake, along with this the company gave another 30 thousand rupees to that person because due to their mistake all the numbers of the person were lost and along with it The customer also had to bear mental trouble and had to pay Rs 5000 more so that all the legal expenses of that customer could be met. In all, the telecom operator paid a compensation of Rs 60,000 for blocking the number without warning and then passing that number on to someone else.
do you know this?
Now we are talking about the phone being blocked, then we would like to give you an important information which may be useful to you further, and is related to this matter itself. The thing is that according to the law of the Telecom Authority of India (TRAI), if the person is not able to call from any of his phone numbers for 90 days and the recharge value is less than Rs 20, then the company has to pay the customer after those 90 days. It is mandatory to give a grace period of 15 days. Only after the end of this grace period, the telecom operator can deactivate that phone number and give that number to someone else.